Lessons in care, patience, and responsibility

Pencho graduated with a degree in “Social Work” many years ago, but for a long time he didn’t work in his field. Life took him in various directions, including 13 years in England, where, as he tells us, it’s very difficult to establish yourself and find work in your profession. After returning to Bulgaria, a job posting set him on a new path. Today, he is a social worker at Cedar Foundation and cares for children deprived of parental care.

How did you end up becoming a social worker, and what were your expectations?
I returned to Bulgaria because I was homesick. I was constantly looking at job listings, but to be honest, I had no idea what to look for. I happened to see a job posting for a social worker and decided to apply. I told myself I had the necessary education for the position, and even though I had no experience, I decided to give it a try.
At first, there was a lot of uncertainty, and I also had a slightly different idea of what things would be like. I expected to feel so much pity for the children that I wouldn’t be able to handle it. I wasn’t sure if I could cope mentally. It turned out, however, that it wasn’t so bad – what I was most worried about turned out to be my smallest problem.

How do you manage to bond with the children and find common ground with them?
It was hard for me at first – I don’t have children and didn’t know how to approach them or how to befriend them. Over time, I started to feel more confident.
I realised that the most important thing is right at the very beginning – when the children come to us, we need to reassure them. They find themselves in a completely new environment – a new house, new people, new rules – so it’s normal for them to be scared. The last children we took in were like little mice – they sat quietly and didn’t make a sound, but now they’re the kings of the house.
My approach to each child is different. I observe their personality, get to know them, see what they like, and look for a way to connect with them. Sometimes this happens through different experiences – for example, with two of the children, the youngest ones, we bonded when I took them to the cinema. For both of them, it was the first time they’d watched a movie on the big screen. Shortly after that, one of them celebrated his birthday for the first time, turning 8. There was a cake, presents, we decorated the house, blew up balloons… He certainly hadn’t seen anything like it before.

What do you want to teach them?
I’m trying to teach them that, in addition to rights, they also have responsibilities. That it’s important for them to have a sense of responsibility. I never stop talking to them and reminding them even of the smallest things – not to walk into the house with their shoes on when we’ve just cleaned, to put their things away, not to renege on commitments, and generally to maintain some kind of order.
 
And what do they teach you?
Patience. I had no experience with children before, but now I see how important it is to stay calm. Yesterday, for example, I was out with two of the kids to buy two pairs of shoes and a shirt, and it took us over two hours – he didn’t like the first pair of shoes, the colour of the second pair wasn’t right, the third pair didn’t fit his size, his toes were squashed, the fourth pair was too tight… Just when he finally found something he liked, the store couldn’t give us an invoice, and I can’t buy anything without an invoice. Every day they teach me patience. 🙂
 
What are the biggest challenges in your work?
I wouldn’t say that working with the children is the hardest part – I’ve already taught them the ropes. The challenge comes more from dealing with institutions and the bureaucracy we face every day. I’m constantly on the go – one moment I’m sorting out paperwork, the next someone calls me, and I have to leave immediately.
While I was living in England, I saw how people in the social sector are treated – there is more respect for the responsibility they take on and for what they do. Their opinions are heard and respected. Here, that’s not always the case.
Otherwise, with the kids, “sick days” are now the topic of the day – something every parent has dealt with, but it’s my first time. I go to work in the morning and find them lying in bed. I drop everything, take them to the doctor, and it turns out there’s nothing wrong with them – they just don’t feel like going to school. This week, there hasn’t been a single day when I haven’t been at the clinic.

Is there an experience that has shown you the meaning of what you do?
There are times when it’s really hard. But it’s always worth it. I remember a situation with a little girl from the other house. I was waiting for the driver to give me the car keys – I had some errands to run in town – and she was coming home from the day centre. She came up to me and just grabbed my hand, without saying a word, she just stood there and looked me in the eyes. I was in a hurry and had to leave, but my heart wouldn’t let me let go of her or step away. That gesture of hers has stayed with me.

Can you think of any funny moments to share?
Funny situations happen all the time. Some of the kids are like Tom and Jerry – we leave them for less than two minutes, and something happens right away. And there’s always someone who’ll ask me, “Hey, why don’t you have any hair?” 🙂

Now that you have experience raising children, do you want to have your own?
Of course! I’m not that easy to give up on.

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